REFUND POLICY

At Premium Peptides Pharmacy, we are committed to providing high-quality products and exceptional customer satisfaction. Please review our refund policy carefully before making a purchase.

1. All Sales Are Final

Due to the nature of our products—especially peptides and research chemicals—all sales are considered final. We do not accept returns or offer refunds for:

• Opened or used products

• Products that have been tampered with

• Change of mind after purchase

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at
[info@peptideclinicwellness.com] with the following:

• Order number

• Photos of the damaged or incorrect item

• A brief explanation of the issue

We will review your claim and, if approved, issue a replacement or store credit.

3. Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as “Delivered” by the carrier. For added protection, we recommend selecting a tracked and insured shipping option at checkout.

4. Cancellations

Orders may be cancelled within 1 hour of placement, provided they have not already been processed or shipped. Contact us immediately if you wish to cancel an order.

5. Shipping Delays

We do not offer refunds for delays caused by courier services, customs inspections, or other external factors beyond our control.

6. Contact Us

If you have any questions about our refund policy, please contact us at:
📧 Email: [Info@peptideclinicwellness.com]